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Privacy Policy

Data controller

The controller of personal data processing is:

  • SIA "Food Factory" (hereinafter - Manager)
  • Registration number: 40103945191
  • Legal address: Zigfrīda Meierovica prospekts 38, Jūrmala, LV-2015

The contact information for matters related to the processing of personal data is:

  • E-mail:
  • Website:

Privacy Policy Overview

We are committed to protecting and respecting your privacy. This policy explains how we use any personal information you provide to us through our website (

Collection and processing of your personal information

For the purposes of this Privacy Policy, SIA "Food Factory" is the data controller of your personal information. Our legal basis for collecting and using your personal data as described in this Privacy Policy depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

  • We must enter into a contract with you, for example when you place an order for goods;
  • You have given us permission to do so;
  • Processing takes place in our legitimate interests and does not infringe your rights;
  • For payment processing purposes;
  • To comply with the law.

Purpose of data processing

The purpose and intent of data processing is to conclude contracts, prepare and send invoices, confirm payment, ensure mutual communication and cooperation, business planning and analysis, review and processing of claims and/or applications, marketing, sending news, as far as it is necessary and follows from the concluded contract.

What categories of personal information do we collect

We collect the following categories of personal information that you choose to provide to us on our website (

  • Name and surname
  • Phone number
  • Email address
  • Address, postal code, city
  • Location information
  • IP address
  • Device "fingerprints"

We may also collect personal information that you provide to us when you contact us about our services, such as technical support threads. In addition to the above, we may need to use your personal information to conduct audits and comply with our legal obligations under applicable law.

For information about your rights in relation to your personal information, please see "What are your rights as an owner of personal information" below.

Why we collect personal information

We use your data:

  • To operate and maintain our service
  • To notify you of changes to our service
  • To provide customer support
  • To collect analytical data to improve our service
  • To monitor the use of our service
  • To detect, prevent and solve technical problems
  • To contact you

How we collect your personal data

We collect data in two ways:

  • Data you provide to us
  • Data we collect through third-party services.

We collect your data when you contact us about our services, such as technical support threads. This is the data you give us.

We also use third-party tools to facilitate, operate and manage our website. These tools use cookies and other tracking technologies. Such tools are created and operated by parties outside of our control. As such, is not responsible for what information such third parties actually capture or how these third parties use and protect this information.

The third-party tools we use on our site will place cookies and other tracking technologies only if you consent. We track your consent as soon as you click 'Agree' in our Privacy Center.

With whom we share the personal information we collect

We employ third-party companies and individuals (“service providers”) to facilitate and make our website available to our visitors. We share and disclose your personal information through these tools. They use cookies and other tracking technologies. Such tools are created and operated by parties outside of our control. As such, is not responsible for what information such third parties actually capture or how these third parties use and protect this information.

These service providers have access to your personal information only to perform these tasks on our behalf and are required not to disclose or use it for any other purpose. They may track your online behavior over time and across different websites or online services. We share or disclose your personal information with the following third-party service providers:


We use third-party analytical software to collect statistical information about visitors to our website. The services we use include:

  • Google Analytics

What are your rights as an owner of personal information

You have the following data protection rights:

  • Rights to access your data
  • Right to update or correct your data
  • The right to object to the use of your data
  • The right to restrict the use of your data
  • The right to transfer your data to another data controller
  • Right to erasure of your data
  • Right to withdraw consent
  • The right to non-discrimination in relation to the exercise of your rights under the GDPR

How you can exercise your rights as an owner of personal information

You can submit requests to exercise your rights under the GDPR:

  • E-mail:
  • Website:

Please note that we may ask you to confirm your identity before responding to such requests. You have the right to file a complaint with a data protection authority about the collection and use of your personal information. For more information, please contact your local data protection authority.

Location and Transfer of Your Personal Information

We use third-party service providers, including Google Analytics. All such service providers are contractually obligated to maintain the security and confidentiality of your personal information and to use it only for the above purposes in accordance with this privacy policy.

You understand and agree that the data protection laws applicable to such service providers may not be as protective as those in your country of residence.

By agreeing to this Privacy Policy, you consent to the use of your personal information by these third party service providers.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and your personal data will not be transferred to an organization or country unless appropriate controls are in place, including the security of your data, data and other personal information.

Security of Your Personal Information

We take appropriate technical measures to keep your personal information confidential and protected against accidental or unlawful destruction or loss, modification, unauthorized disclosure or access. We use technical security measures, including:

  • Encryption
  • Anonymization
  • Backup copies

The security of your personal information also depends on the protection of your user account. Please use a unique and strong password and keep your login credentials private. Be sure to also sign out after using our services from a shared computer.

Links to Third Party Sites

Our service may contain links to other websites that we do not control. If you click on a third party link, you will be directed to that third party's website. We strongly recommend that you review the privacy policy of each website you visit. We do not control and are not responsible for the content, privacy policies or practices of third party websites or services.

Protecting your child's privacy

Our Service does not apply to persons under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from persons under the age of 18. If you are a parent or guardian and you are aware that your children have provided us with personal data, please contact us. If we learn that we have collected personal data from children without verifying parental consent, we take steps to remove that information from our servers.


When visitors leave comments on the site, we collect the data that appears on the comment form, as well as the visitor's IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (also called a hash) may be provided to Gravatar to see if you are using it. The privacy policy for the Gravatar service is available here: After your comment is approved, your profile picture is publicly visible in the context of your comment.

Media files

If you upload images to the site, you should not upload images with embedded location data (EXIF GPS). Visitors to the site may download and obtain any location data from the images on the site.


If you leave a comment on our website, you can choose to save your name, email address and website in cookies. These are for your convenience so you don't have to re-enter your information when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set a number of cookies to store your login information and screen display preferences. Login cookies last for two days, while screen options cookies last for a year. If you select "Remember me", your login will be saved for two weeks. If you log out of your account, login cookies will be removed.

Embedded content from other websites

Articles on this site may contain embedded content (such as videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited another website.

These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interactions with those embedded content, including tracking your interactions with embedded content if you have an account and are logged in to that site.

Who we share your data with

If you request a password reset, your IP address will be included in the password reset email.

How long we keep your data

If you leave a comment, the comment and its metadata are stored indefinitely. This is so that we can automatically recognize and approve all future comments instead of holding them in the moderation queue.

For users who register on our site (if any), we also store the personal information they provide in their user profile. All users can see, edit or delete their personal information at any time (except that they cannot change their username). Site administrators can also see and edit this information.

What rights do you have to your data

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include any data that we need to store for administrative, legal or security purposes.

Where we send your data

Visitor comments may be checked using an automated spam detection service.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we do, we will update the "Last Updated" sections at the top of the Privacy Policy. If we make material changes to this policy, we may notify you on our website, in a blog post, by email, or in any other way we determine. Your continued use of this website or our service and/or provision of information to us will be subject to the terms of the then-current Privacy Policy.

Contact us

If you have any questions about our privacy practices or this policy, please contact us via email:

  • E-mail:
  • Website: